& Tread Well offers clean, gender-neutral skincare solutions for all skin types. Our carefully crafted formulations feature beneficial ingredients to address diverse skin concerns. The effectiveness of our natural skincare products are designed to nourish and protect your skin.

Absolutely! & Tread Well sources the finest organic, non-GMO botanicals for our clean skincare products. Committed to fair trade and zero waste practices, we partner with highly reputable suppliers and sustainable farms to deliver the purest ingredients. Our dedication to transparency is reflected in the Certificate of Analysis available for every plant and herb.

Crafted from botanical byproducts, our cruelty-free skincare is free from any animal-derived ingredients. We prioritize sustainability by minimizing unnecessary packaging.

No, our & Tread Well products are completely free from parabens, sulfates, phthalates, and other harmful chemicals. We believe in the power of nature and use only the purest, plant-based ingredients in our formulations. Our commitment to clean, healthy skincare is unwavering.

& Tread Well’s natural skincare products are crafted from pure, plant-based ingredients. To preserve their potency and maximize benefits, store your products in a cool, dark place and ensure lids are tightly closed. For optimal results, we recommend using our products within 12 months of receiving.

Our Oil Cleanser is a versatile, daily essential for all skin types. It can be used both morning and night to gently yet effectively remove makeup, sunscreen, and impurities without disrupting your skin's natural microbiome. While double cleansing has gained popularity, our oil cleanser is formulated to be tough on dirt and grime, yet kind to your skin. This means you can confidently rely on it as a single-step cleanser or incorporate it into a double cleansing routine.

While & Tread Well prides itself on using pure, natural ingredients, it's important to note that even natural substances can cause skin sensitivities or allergic reactions. To minimize the risk, we recommend performing a patch test before using any new skincare product. Apply a small amount to a discreet area, wait 24 hours, and monitor for redness, itching, or irritation. If any adverse reactions occur, discontinue use immediately. Always carefully review ingredient lists and usage instructions before applying products to your skin.

Sustainability is a core value at & Tread Well. We're proud to use recyclable glass packaging for our products and biodegradable shipping materials to minimize our environmental footprint. We've adopted a minimalist approach to packaging to reduce waste. By using minimal packaging materials, we aim to minimize our environmental impact without compromising product protection. While some products may still contain minimal plastic components, we're committed to finding more sustainable alternatives. Our goal is to create a positive impact on both your skin and the planet by using minimal waste packaging.

We want you to love your &  Tread Well products! If for any reason you are unsatisfied with your purchase, you may return it within 14 days of the purchase date for a full refund.

To be eligible for a return, the product must be unopened and unused and in its original packaging.

To initiate a return, please contact our customer support team at info@treadwellnewyork.com with your order number and reason for return. We will provide you with return shipping instructions. Please note: Shipping fees are non-refundable. Return shipping fees are the responsibility of the buyer We recommend using a trackable shipping method as we cannot be responsible for lost or damaged returns. Once we receive your returned product, we will process your refund within 14  business days.

Exclusions: Unfortunately, we cannot accept returns on opened, damaged or used products due to hygiene reasons. Sale items are final sale.

If you have any questions or concerns, please don't hesitate to contact our customer support team.

We process orders within 72 business hours, Monday-Friday (excluding holidays). Once your order ships, you'll receive a confirmation email with a tracking number to the email address associated with your purchase. Check your spam folder. Sometimes, important emails can land there.

We don't currently specify shipping times on our FAQ page, but for specific information about your shipment, feel free to reach out to us using the tracking number provided or by contacting us directly.If you haven't received a confirmation email or experience any delays with your shipment, don't hesitate to contact our customer support team at info@treadwellnewyork.com. We're happy to help!

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.