Absolutely. We prioritize organic sourcing for our formulas. While we occasionally encounter rare plants that aren't available as certified organic, we strive to include organic ingredients whenever possible. Reference our Ingredient Index to learn more about which ingredients are organic and where they are sourced. 

Yes. At Tread Well, we are committed to cruelty-free practices; none of our products are tested on animals.

Our ingredients are sourced globally based on where they grow best, with a strong preference for small local farmers. Every product is then hand-blended and packaged by our team in the Hudson Valley.

& Tread Well products are made with 100% natural ingredients that will inevitably oxidize with time. To honor the natural ingredients lifetime, we suggest using your product within one year of opening and storing out of sunlight in a dark, cool place. Please note that because our ingredients are 100% natural, slight color changes may occur after opening or during long-term storage.

Our entire collection is designed for sensitive skin. We always recommend a quick patch test to be safe. Simply apply a small amount to your inner arm; if the skin remains clear after 24 hours, the product is ready for use. For personalized skincare advice, please reach out to us at info@treadwellnewyork.com.

& Tread Well products are 100% natural and free from parabens, sulfates, phthalates, and other harmful chemicals. We believe in the power of nature and use only the purest, plant-based ingredients in our formulas.

All orders are fully trackable. Following your purchase, we will email you a confirmation link with a tracking number so you can stay updated on your delivery’s progress.

Yes. We accept returns within 14 days of receiving. To be eligible, items must be unused, in their original condition, and returned in their original packaging. Please note that return shipping costs are the responsibility of the customer, and sale items are considered final sale. Our support team is always here to help with any concerns at info@treadwellnewyork.com.

USA:  Free Shipping for purchases above $75

We want you to love your purchase, so we back your first & Tread Well skincare purchase (Face Serum, Oil Cleanser, Body Oil) with a 100% satisfaction guarantee! Because our products contain all-natural ingredients and are unconventional by design, we ask that you try the skincare product for at least one week. 

Sustainability is a core value that informs every decision we make. To minimize our environmental impact, we utilize recyclable glass packaging and fully biodegradable shipping materials. By adopting a "less is more" approach to design, we’ve eliminated unnecessary waste while ensuring your products arrive safely. Our sustainable ambition is constantly evolving, as we refine every detail to ensure we remain the most ethical and conscious choice. 

Please send us a message at info@treadwellnewyork.com and we’ll get back to you! Or you can visit our profile on Faire. 

Please check out our Stockist page to find stores that stock & Tread Well products near you.

Get your favorite products delivered on your terms. Simply select your frequency and enjoy recurring discounts. By enrolling, you agree to a two-order minimum commitment. Once your second order has been processed, you are free to pause or cancel your subscription at anytime.

If you have any further questions, contact us at info@treadwellnewyork.com.